Roost Cookie Policy

Last updated: 30 June 2026
Applies to: www.my-roost.com.au and related web pages. Some equivalent technologies may also be used in the Roost app.

Short version. We use cookies and similar technologies to keep Roost working, remember your preferences, measure performance, and improve the product. Non-essential cookies should only be used where you have consented or where the law otherwise allows it.

1. What cookies are

Cookies are small text files placed on your device by a website. Similar technologies may include local storage, pixels, tags, SDKs, and device identifiers. In the app, some equivalent technologies may be used for login, analytics, crash reporting, notifications, and feature delivery.

2. What we use them for

Strictly necessary: login, security, session management, fraud prevention, and core site or app function.
Functional: remembering settings, preferences, language, and user choices.
Performance and analytics: understanding how the site or app is used so we can improve speed, reliability, and navigation.
Product and app diagnostics: crash reporting, error tracking, and product health monitoring.
Marketing or attribution: only if enabled, for campaign measurement or advertising performance.

3. Third-party technologies

We may allow third-party providers to set cookies or use similar technologies where they help us host, measure, secure, or improve the site or app. Those providers may process information under their own terms and privacy policies.

Examples may include analytics, crash reporting, authentication, or infrastructure providers. The actual provider list may change over time as the product evolves.

4. Consent

When required, we will show a cookie banner or preference tool that lets you accept, reject, or manage non-essential cookies. Strictly necessary cookies do not usually require consent because they are needed to operate the site.

You can withdraw consent for non-essential cookies at any time using the cookie settings link in the footer or your browser/device settings, but some features may then stop working properly.

5. How to control cookies

You can usually control cookies through your browser settings by blocking or deleting cookies. You can also manage some app-related tracking and notification settings in the Roost app or on your device. Blocking strictly necessary cookies may prevent login or other key functions from working.

6. Retention

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie and on the settings of the relevant provider. Session cookies usually expire when you close your browser, while persistent cookies may remain until deleted or until they expire automatically.

7. Changes to this policy

We may update this Cookie Policy from time to time to reflect product, legal, or provider changes. The latest version will be posted on this page.

8. Contact

If you have questions about cookies or tracking, contact support@my-roost.com.